Support
How can we help?
Answers to the common questions are below. For anything else, write and a real person answers.
Move from another hours app
1In your old app, choose Export, then CSV or Excel.
2Share the file to Clockwell, or save it to Files.
3In Clockwell, go to Settings > Import CSV or Excel.
4You check every row first. Nothing is saved until you tap Import.
Download the CSV template
For hours kept in a spreadsheet or on paper.
Restore Clockwell Pro
Go to Settings > Restore purchase while signed in to the same Apple Account you bought Pro with.
Family Sharing included
Back up your hours
Settings > Make a backup file saves a .clockwell file you keep in Files or iCloud Drive.
Restore from a backup file never deletes anything already in the app.
Overtime rules
Every rule in the app shows its source. Pay is an estimate from what you enter, not payroll or legal advice.
Federal
Over 40 hours a week
California
Daily 8 and 12, seventh day
Alaska
Daily 8, weekly 40
Nevada
Weekly 40, daily 8 by wage
Colorado
Daily 12, weekly 40
Custom
Your own limits, like a union contract